Reference

Data Privacy In Plain Terms

Your account here runs under one short privacy policy: what we collect when you open the wallet, how cookies keep you signed in, and how you ask us to correct or remove a detail. Access stays available where local law permits.

What we collectCookie choicesSign-in protectionDeletion requests

Explore the Lobby Read FAQ

REACHING ACCOUNT HELP

Reaching Our Privacy Desk

Questions about your data do not need a special form. Live chat sits inside the help tab of your account wallet, so you can ask about a cookie notice or a payment reference while you are still signed in. If you prefer email, write from the address registered on the account and we reply there. For a copy of your stored details, a correction, or a deletion request, the account settings page starts the same process, and we verify you against your registered mobile number first.

Team online

Live chat

Open live chat from the help tab inside your account wallet and speak to our Malaysia support team about data access, correction or deletion requests. Have your registered mobile number ready so we can verify you.

Support email

Write to our privacy desk from the email registered on your account and we reply there, so the request stays tied to the account holder. Attach the payment reference if your question is about a deposit.

In-account request

Under account settings you can download a copy of your stored details, correct a spelling in your name, or ask us to close the account and remove what we no longer need to keep.

Your Rights And Local Law

mbi44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

How your data is handled depends on where you are, so we follow the law that applies in your location rather than one blanket set of rules. Access to our lobby is available only where local law permits, and players in Alor Setar sit under the

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same policy wording as the rest of the country. We collect three things and no more: the details you type to open your account, the payment reference your bank or e-wallet sends back, and the technical log of your logins and device. When you deposit with
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Touch 'n Go eWallet, Boost or GrabPay, we receive a transaction reference and an amount, never your wallet password or your full wallet history. FPX and DuitNow transfers through Maybank2u or CIMB Clicks arrive the same way. Cookies do the small jobs here: keeping you signed
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in, remembering your language, and showing us which pages load slowly on mobile data. You can clear them from your browser whenever you like, and the only cost is signing in again. Where your jurisdiction gives you extra rights, such as a copy of your data,
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a correction or a deletion request, we honour those rights as they apply to you. Ask through live chat or email and we confirm what we need to verify you first.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW DATA IS HELD

How Your Data Is Kept

Handling your data is a fixed routine here, not a favour granted case by case. The details you type at sign-up live in the account record you can open under settings, and the payment line we receive from Touch 'n Go eWallet, Boost or GrabPay is stored separately from your game history. Cookies are limited to the jobs already spelled out, and no third-party trackers ride along with them. If you want to know what we hold, or want something corrected or removed, send the request through live chat or the in-account form and we explain the verification steps first.

What we store

Your name, birth date, mobile number, email and the wallet reference from each deposit. We keep the log of logins and device type so we can spot a login that does not match your usual pattern.

Cookies we set

A session cookie keeps you signed in as you switch between the sportsbook and the casino. A preference cookie remembers your language and table, so Live Baccarat or Peacock Gold Slots loads where you left off.

Login protection

Every sign-in needs your password plus a one-time code sent to the mobile number on your account. If you swap phones, message support before you move the SIM so we can update that number.

Retention And Requests

Payment records stay as long as our banking partners require, then we clear them. Login logs sit separately and go once a session dispute is closed. Use the in-account form to see or change what we hold.

Privacy Questions You Ask Us

The questions below are the ones our support team handles most often, and the answers match what you would hear in live chat. They cover what we collect, who sees it, how to pull a copy, and what happens when you close an account. Nothing here replaces the terms you accept at sign-up, so read both when you open your wallet.

Your name, date of birth, mobile number and email, plus the wallet reference from each deposit. We do not take a copy of your e-wallet history or your bank login.

Only with the partners needed to run your account: payment rails such as Touch 'n Go eWallet, Boost, GrabPay and DuitNow, plus the identity check we run at verification. We do not sell your data.

Open account settings, choose the data request option and confirm with the one-time code sent to your registered mobile. Live chat can start the same request if the page gives you trouble.

Yes, where local law permits. Payment records must stay for the period our banking partners require, but we remove profile details and close the login once your balance is settled.

A session cookie keeps you signed in while you move between football markets and the casino, and a preference cookie remembers your language and last table. You can clear both in your browser settings.

The connection is encrypted and every sign-in needs a one-time code sent to your own number, so a shared network alone will not get anyone into your account. Never share that code.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoAbout Us Appmbi44 App

Data Privacy In Plain Terms

Reaching Our Privacy Desk

Live chat

Support email

In-account request

How Your Data Is Kept

What we store

Cookies we set

Login protection

Retention And Requests

Privacy Questions You Ask Us

01 What personal data does mbi44 collect when I open an account?

02 Do you share my details with other companies?

03 How do I ask for a copy of my data?

04 Can I delete my account and the data behind it?

05 What cookies does this site set?

06 Is my login safe on shared mobile data?

Privacy Policy

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